Shipping & Return

About Delivery to EU (including Ireland) after Brexit & Shipping to Northern Ireland


After Brexit, the delivery procedures for customers from EU may will be slightly different from before,  

From now on, EU customers do not need to pay VAT to us, we only charge the cost of product and shipping cost. However, customer’s domestic custom department will contact them to collect any relevant duty and VAT before their order is released. We would attach a copy of commercial invoice outside the delivery box as per required by authorities. 

Everything stays the same for customer from Northern Ireland for now, but we would also attach a copy of commercial invoice outside the delivery box as per required by authorities. 

As expected, rules and regulations for shipping to EU countries may still change, we will keep an eye on this matter and get everyone updated.



UK Mainland (excl. Highlands) same day dispatch for order paid before 2 pm (free delivery for order over £500.00 +vat ):

£10.00+vat per consignment, next day delivery (some postcode need an extra day);

£20.00+vat per box, next day AM delivery;

Saturday delivery £20.00+vat per box

Isle of Wight (PO30-41) same day dispatch for order paid before 2pm (free delivery for order over £1000.00+vat):

£10.00+vat per box delivery   

Delivery within 2 working days

Highlands & Scottish Islands (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE, AB31,AB33-38,AB45,AB52-56,FK17-21)  same day dispatch for order paid before 2pm (free delivery for order over £1000.00+vat):

£15.00 +vat for first box, £10.00 vat each for the following boxes. 

Delivery within 3 working days for Highlands and 5 working days for Islands;

Northern Ireland same day dispatch for order paid before 2pm (free delivery for order over £1000.00+vat):

£15.00+vat for first box, £10.00+vat each for the following boxes. Delivery within 2 working days;

Isle of Man:

£15.00 +vat for first box, £10.00+vat each for the following boxes. 

Delivery within 2 working days;

Isles of Scilly (IM, TR21-25):

£15.00 +vat for first box, £10.00 + vat each for the following boxes.   

Delivery within 3 working days;


Channel Island (Jersey, Guernsey) same day dispatch for order paid before 11am:

£20.00 for first box, £15.00 each for the following boxes. Estimated delivery 2 working days;

Benelux, France (mainland only), Germany:

£15.00 per box, estimated delivery time 3 days after dispatching.

Austria, Czech Republic, Denmark, Republic of Ireland,  Hungary, Italy (mainland only), Poland, Slovakia, Spain (mainland only):

£20.00 per box, estimated delivery time 4 working days after dispatching

Sweden:

£20.00 per box, estimated delivery time 5 working days after dispatching

Other countries upon request.

All the shipping prices are calculated to be the cheapest option, this doesn’t include the returns delivery option, which means customers will have to pay to return any unwanted or faulty item to us.

We accept returns within 30 days from invoice date, only brand new items with original labels and packaging.

We do not accept used items, when possible we can offer to fix the handbags for you, free of charge (ask if possible by email with some pictures) and we send it back only if another order is placed.